Other Inquiries

Reqarding Inquiries / Document Requests

・Email replies from HIRAKAWA HEWTECH are directed to individual customers. Reproduction and/or secondary use of the contents of such emails in part or in full is prohibited.

・When submitting an inquiry or document request, accurately enter the following items.

・Please make the inquiry as detailed as possible.

・Replies in writing, by phone, or by fax may take some time. Inquiries/requests submitted on Saturdays, Sundays, holidays, year-end and beginning-of-year periods, or the summer season shall be responded to on the next business day or later.